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Written by L. Streete   
Sunday, 10 January 2010 19:28
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Having a CRM solution will facilitate you in planning and supporting your Marketing, Sales and Customer Service and Support.

  • You will have the complete consortium of people, procedures and programs to store, identify and track your customers.
  • Get a 360-degree view of your customer - be aware of every targeted marketing activity, customer complaint, and sales history before picking up the phone
  • Identify your customer needs more clearly by understanding their specific requirements
  • Identify which of your leads are profitable and which are not.
  • Better customer service - all your customer data is centralised therefore all staff members have all the information they need at their fingertips
Get all this now call us on 0845 260 9779.
Last Updated on Sunday, 10 January 2010 20:16
 
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